Shipping & Delivery Policy
Order Processing or Handling Time:
Once your order is placed, it will undergo processing before shipment. Our dedicated team works diligently to ensure your order is processed promptly and efficiently. Order processing typically takes 1 to 2 hours (Monday to Friday), but please allow additional time during peak seasons or holidays.
We use this timeframe as a precaution to ensure your order is delivered on time, but in most cases, orders arrive well before the maximum time frame.
We mainly use DHL, USPS, UPS, and FedEx, to ship your orders. Your order will be handled in our facilities before being fully completed by the shipping provider. You’ll receive a tracking number within 24 hours so you can follow the progress of your order.
If you are still waiting to receive tracking information within 1 business days of your order, please follow up with us at info@ironmanhelmet.com.
United State Of America
We offer multiple shipping options for customers in the USA. Shipping availability depends on the product ordered:
For select fast-shipping eligible products:
| Shipping Method | Delivery Time | Fee |
|---|---|---|
| Standard | 3 to 7 business days | Free |
| Expedited | 2 to 3 business days | $20 |
| Priority | 1 to 2 business day | $30 |
Note: Specific delivery options for each product will be displayed at checkout. Orders over $300 in the US are eligible for free standard shipping.
Please see estimated timelines below:
| Region | Delivery Time | Fee |
|---|---|---|
| United Kingdom | 2 to 3 business days | Calculated at checkout |
| Europe | 2 to 5 business days | Calculated at checkout |
| Rest of World | 2 to 7 business days | Calculated at checkout |
Note: Free shipping is not available for international orders.
Customs & Duties
International shipments may be subject to customs duties, taxes, or import regulations. These fees are outside of our control and must be paid by the customer. You are responsible for complying with your local import laws.
For customs-related queries, email: info@ironmanhelmet.com
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can also request your tracking number by contacting us directly.
We do our best to ensure timely delivery, but delays can occasionally occur due to factors outside our control (e.g., customs, courier delays, peak periods). If your order is delayed, we will notify you as soon as possible and provide an updated delivery estimate.
UK & EU Customers: This does not affect your statutory rights. Orders will be delivered within 7 days unless otherwise agreed. See our Terms for more details.
For all return-related information, please refer to our Return & Refund Policy.
If you have any questions or comments about this Shipping & Delivery Policy, feel free to contact us:
- Email: info@ironmanhelmet.com